This page sets out all the Terms and Conditions for using the 12bet platform. Please read these terms carefully before opening an account, claiming a bonus, or making any transaction.
Key points explained in plain English, free of complex legal language
12bet is strictly for individuals aged 18 and above. Minors are prohibited from opening an account, and any such accounts will be closed without notice.
Each person may hold only one account. If multiple accounts are created, all accounts will be closed and all bonuses forfeited.
Each bonus offer comes with specific wagering requirements. Please read the terms before claiming any bonus. Withdrawals are not permitted until wagering requirements are fully met.
Deposits and withdrawals can only be made through verified payment methods. Identity verification is mandatory for withdrawals. Processing times vary depending on the method used.
Fraud, manipulation, multi-accounting, and bonus abuse are strictly prohibited and will result in permanent account closure.
12bet reserves the right to update these Terms and Conditions at any time. Members will be notified before any significant changes take effect. Continued use of the platform following any changes will be considered acceptance of the updated terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between the 12bet platform and all its members. 12bet is an internationally licensed online gaming platform that provides entertainment to players worldwide.
It is each member's responsibility to read and understand these Terms. By opening an account with 12bet or using the platform, you confirm that you have read, understood, and accepted all of these Terms and Conditions.
12bet's Terms and Conditions may be updated from time to time. Members will be notified of any significant changes via email or through the platform in advance. Continued use of the platform after any update will be deemed acceptance of the revised terms.
To open an account with 12bet, the following conditions must be met:
12bet complies with all international AML (Anti-Money Laundering) policies. Prior to processing a withdrawal — or at any time deemed necessary — 12bet may request the following documents to verify a member's identity:
Withdrawals may be put on hold until verification is complete. 12bet will not keep any account with false information active.
The 12bet platform is strictly for adults aged 18 and above. Minors are prohibited from opening an account or participating in any gaming activity, in accordance with local and international law.
12bet supports popular payment methods in Bangladesh including bKash, Nagad, and Rocket. The following conditions apply to deposits:
To promote responsible gaming, 12bet allows members to set their own deposit limits. Limits can be set on a daily, weekly, or monthly basis. Reductions take effect immediately, while increases are subject to a 24-hour waiting period.
12bet is committed to processing withdrawals securely and promptly. Please keep the following in mind when making a withdrawal:
12bet offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotions page. General bonus terms and conditions:
12bet takes bonus abuse seriously. If a member is found to have misused any bonus — for example, by opening an account solely to claim a bonus or by applying risk-free betting strategies — their bonus will be voided and their account suspended.
All games on the 12bet platform are conducted fairly and transparently. Please keep the following in mind when gaming:
Each game has a maximum bet limit. Any amount wagered above this limit will be refunded or the bet voided. Bets placed with bonus funds are generally subject to a lower maximum stake.
The following activities are strictly prohibited on 12bet and will result in permanent account closure:
If any of the above activities are detected, 12bet reserves the right to close the account, confiscate funds, and take legal action if necessary, without prior notice.
12bet takes the protection of members' personal data very seriously. Our full Privacy Policy Privacy Policy page Full details are available. In summary:
12bet will not be held responsible for the following:
Gaming is a form of entertainment. 12bet makes no guarantee of income from gaming. Participation in any gaming activity is entirely at the member's own discretion and responsibility.
There are two scenarios under which an account may be closed:
Any member may request account closure at any time through the support team. Any remaining balance should be withdrawn before closure. Bonuses with unmet wagering requirements will be automatically forfeited.
12bet reserves the right to close or suspend any account in cases of rule violations, suspected fraud, or legal requirements. If an investigation finds no breach, the account will be reinstated and any valid balance returned.
For any dispute or complaint, please contact the 12bet support team in the first instance. We believe most issues can be resolved through direct communication.